Privacy Policy

Last updated: June 2026

1. Who we are

Villa Natalia Kalami is a family-owned accommodation located in Kalami, Corfu, Greece. We are the data controller for personal information collected through this website. You can contact us at info@villanataliakalami.com.

2. What data we collect

We may collect the following personal data when you use this website or contact us:

  • Name, email address, and phone number (via contact or booking forms)
  • Booking details (check-in/check-out dates, number of guests, special requests)
  • IP address and browser information (via analytics tools)
  • Cookie data (see our Cookie Policy)

3. How we use your data

We use your personal data to:

  • Process and manage your booking enquiries
  • Respond to your messages and provide customer support
  • Send you booking confirmations and relevant updates
  • Improve our website and services through anonymised analytics
  • Comply with legal obligations

4. Legal basis for processing

We process your personal data on the basis of contractual necessity (to fulfil your booking), your consent (for marketing communications), and legitimate interests (to improve our services).

5. Data sharing

We do not sell your personal data. We may share it with trusted third-party service providers (such as our booking platform CosmicBooker and email services) solely to fulfil your booking or enquiry. All processors are required to handle your data securely.

6. Data retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for a minimum of 5 years for accounting purposes.

7. Your rights

Under GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing
  • Data portability
  • Lodge a complaint with your national data protection authority

To exercise any of these rights, please contact us at info@villanataliakalami.com.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.